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MetaRush Support

Get help with your wallet and crypto transactions

Recovery Phrase

Learn how to backup and restore your wallet using recovery phrases

Transactions

Track, verify, and troubleshoot your crypto transactions

Security

Protect your wallet and assets with security best practices

Troubleshooting

Common issues and solutions for wallet problems

Frequently Asked Questions

How do I backup my recovery phrase?

Your recovery phrase is the most important piece of information for accessing your wallet. Always write it down on paper and store it in a secure location. Never share it with anyone or store it digitally.

What should I do if I lose my recovery phrase?

If you lose your recovery phrase, you will permanently lose access to your funds. There is no way to recover a lost phrase. This is why it's crucial to store multiple secure backups.

Why is my transaction taking so long?

Transaction times depend on network congestion and gas fees. During peak times, transactions may take longer to confirm. You can speed up transactions by increasing the gas fee.

How do I connect to different networks?

Go to Settings > Networks to switch between different blockchain networks. Make sure you have the correct network RPC URLs for each chain you want to use.

Is my wallet secure?

MetaRush Wallet uses industry-standard security practices. However, ultimate security depends on you keeping your recovery phrase safe and being cautious of phishing attempts.

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